Frequently Asked Questions

Everything you need to know about LifeVac and your order.

How does LifeVac work in an emergency?

LifeVac is a non-powered, non-invasive suction rescue device developed for clearing an upper airway obstruction when standard choking protocols have failed. It uses a patented one-way valve system to create powerful suction without pushing the obstruction further down.

What is included in the LifeVac Home Kit?

Each Home Kit comes with one LifeVac suction device, one adult mask, one pediatric mask, and one practice mask. You will also receive a set of instructions for use and a choking protocol guide.

Does the LifeVac device expire?

The LifeVac suction device itself does not expire. However, the masks should be replaced every 2-3 years to ensure the integrity of the medical-grade material and to maintain a proper seal.

What is your shipping policy?

We offer standard and expedited shipping options across the United States. Orders are typically processed within 1-2 business days, and tracking information is provided via email once your package has been dispatched.

What is your return and refund policy?

We offer a 30-day money-back guarantee on unused devices. If you have used your LifeVac in a documented choking emergency, we will replace the unit free of charge through our 'LifeVac Saved Lives' program.

Is LifeVac safe to use on children?

Yes, LifeVac is safe for use on children and adults. The kit includes a pediatric mask specifically designed for children weighing 22 pounds or more. Please follow the included instructions carefully for proper application.